Effective Date: 01-Sep-2025
Welcome to ClyraOnline (“we”, “us”, “our”), operated by Taktisch Solutions Pvt Ltd. By accessing or using our website https://clyraonline.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing any orders.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the site under parental/guardian supervision.
• You have the legal capacity to enter into a binding contract.

2. Account Registration

• To make purchases, you may need to create an account with accurate and complete details.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any activities under your account are your responsibility.

3. Products & Orders

• All products listed are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors or stock unavailability.
• Once an order is confirmed, you will receive an acknowledgment email/SMS. This does not guarantee acceptance until the order is dispatched.

4. Pricing & Payment

• Prices displayed are in INR (Indian Rupees) and inclusive of applicable taxes unless otherwise stated.
• We accept payments via secure third-party gateways.
• In case of pricing errors, we may cancel or adjust orders, even after confirmation.

5. Shipping & Delivery

• We offer delivery across India (and international shipping where mentioned).
• Estimated delivery timelines are displayed during checkout, but delays may occur due to unforeseen circumstances.
• Risk of loss passes to you upon delivery.

6. Returns, Refunds & Cancellations

• We offer a 30-day free return policy on most items (refer to our Returns Policy page for details).
• Refunds will be processed to the original payment method within the applicable timeframe.
• Orders once shipped cannot be canceled unless stated otherwise.

7. Use of Website

You agree not to:

• Copy, modify, or distribute website content without authorization.
• Use the site for fraudulent or unlawful purposes.
• Attempt to hack, interfere with, or disrupt the website’s security or services.

8. Intellectual Property

• All content on this site (logo, design, text, graphics, images, product descriptions) is the property of Taktisch Solutions Pvt Ltd.
• You may not reproduce, republish, or use content without prior written consent.

9. Limitation of Liability

• We strive for accuracy but do not warrant that product descriptions, pricing, or content are error-free.
• To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our site or services.

10. Indemnification

You agree to indemnify and hold harmless ClyraOnline / Taktisch Solutions Pvt Ltd, its employees, and partners from any claims, damages, or liabilities arising out of your misuse of the website or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

12. Amendments

We may revise these Terms at any time. Updates will be effective immediately upon posting on this page. Please review this page regularly.

13. Contact Us

For queries regarding these Terms, please contact:

Taktisch Solutions Pvt Ltd
No. 888, SLN Complex, 1st Floor, 80 ft Outer Ring Road,
Nagarbhavi 2nd Stage, Bangalore 560072
Phone: +91 9019092012, +91 9741114801