Effective Date: 01-Sep-2025

1. Introduction
Welcome to ClyraOnline (“we”, “us”, “our”), operated by Taktisch Solutions Pvt Ltd, located in Bengaluru, India. We’re committed to protecting your privacy and handling your personal data with care.

2. Information We Collect

• Personal Information: Name, contact information (like phone number, email), billing and shipping addresses, payment details, login credentials (if you sign up).
• Transactional Data: Purchase history, shopping cart contents, order confirmations, returns/exchanges.
• Technical & Usage Data: IP address, browser/device type, pages visited, shopping behavior, cookies and similar tracking technologies.
• Customer Support Data: Records of communications if you reach out for support or inquiries.

3. How We Use Your Information

• To process orders, deliver products, handle returns/refunds.
• To create accounts, manage subscriptions, send order confirmations and updates.
• To improve our website, personalize your shopping experience, and tailor marketing.
• For customer support and to respond to inquiries.
• To comply with legal obligations (e.g. tax, fraud prevention).

4. Sharing Your Information
We may share your data with:

• Service Providers: Logistics partners, payment gateways, IT service providers, marketing platforms—to help fulfill services.
• Legal Authorities: In response to legal process or legitimate government requests.
• Business Transfers: In case of merger, acquisition, or sale—all within legal and contractual limits.

5. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your experience (e.g. remembering preferences, analyzing behavior). You can control cookie settings through your browser.

6. Your Rights
Under applicable privacy regulations (e.g. India’s data protection laws), you have the right to:

• Access or obtain a copy of your personal data
• Rectify incorrect or incomplete data
• Request erasure of your data (subject to legal requirements)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
  To exercise any rights, reach out via our contact details below.

7. Data Security & Retention
We implement security measures (encryption, secure servers, restricted access) to protect your data. We retain your information only as long as necessary—e.g., for order fulfillment, legal compliance, or dispute resolution.

8. Minors
If you’re under 18, please obtain parental consent before providing personal information. We do not knowingly collect data from minors without consent.

9. International Transfers
If your data is processed outside India (e.g., by third-party services), we ensure appropriate safeguards are in place.

10. Third-Party Links
Our site may contain links to external websites. We aren’t responsible for their privacy practices—please check their own policies.

11. Updates to This Policy
We may update this policy occasionally. The updated version will be posted here with an updated “Effective Date”.

12. Contact Us
For any privacy-related concerns or inquiries, please contact us at:

Taktisch Solutions Pvt Ltd
Address: No. 888, SLN Complex, 1st Floor, 80 ft Outer Ring Road, Nagarbhavi 2nd Stage, Bangalore 560072
Phone: +91 9019092012, +91 9741114801